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Lotus Downtown Metro Hotel Apartments Dubai, Dubai
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Key details
About the Hotel
38Th Street, Omar Bin Al Khatab Rd Po Box 171746, Dubai, Ae,
Dubai,
United Arab Emirates,
171746,
Dubai
Lotus Downtown Metro Hotel Apartments is strategically located in Deira, Dubai, just steps from key governmental and banking institutions. The property offers spacious apartments designed with modern conveniences and a variety of amenities. Its close proximity to the Union Metro Station enhances accessibility for guests exploring the city. This aparthotel combines comfort with cultural richness, offering a diverse dining experience reflective of the local culinary scene.
Location
Situated in the heart of Deira, the hotel is minutes away from prominent attractions like Deira's Gold Souk and Al Ghurair Centre. The nearby Union Metro Station provides convenient public transport options for guests to explore Dubai comfortably. The area is rich in diverse restaurants, offering a taste of local culture and cuisine. Guests can also enjoy a scenic stroll along the waterfront promenade situated close to the hotel.
Rooms
The apartments feature spacious living areas with parquet flooring and carpeted bedrooms, ensuring a comfortable atmosphere. Each apartment is fitted with a fully equipped kitchen, electronic safe, and 42-inch LED TVs for entertainment. Private bathrooms include deep soaking bathtubs and complimentary toiletries, catering to guests' needs for relaxation. Some rooms offer balconies, providing additional space and views.
Eat & Drink
Guests can enjoy a variety of dining experiences, with options including Persian, Chinese, Continental, and Indian cuisines. A coffee shop on-site serves breakfast and light meals, ensuring guests have convenient dining choices throughout the day. The hotel's restaurant offers lunch and dinner, featuring an à la carte menu and international buffets. Daily buffet breakfasts are also available, starting at 7 AM.
Leisure & Business
Recreational amenities include a health club, outdoor pool, and a fitness center equipped with cardiovascular equipment. The business center is available for professionals needing office services, including secretarial support and IT services. Additional amenities include complimentary wireless Internet access and concierge services, supporting both leisure and business travelers. Guests also have access to laundry services and 24-hour front desk assistance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Rooms!
I was pleasantly surprised by the size of the room, particularly the two bathrooms that made our stay so comfortable!view full review
Outstanding Housekeeping
The housekeeping was remarkable, especially Khauzik, who maintained a spotless and tidy room throughout our five-day stay.view full review
Impressive Bathrooms
Having two bathrooms was a fantastic convenience, and they were always impeccably clean and well-stocked.view full review
Roomy Living Space
The living area was more spacious than I anticipated, perfect for relaxing after a day of exploring.view full review
General
Non-smoking rooms
Internet access
Safe deposit box
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Room features
Free Wi-Fi in rooms
Sitting area
Tea and coffee facilities
Mirror
Dining table
Ironing facilities
Bathroom
Bathtub
Washing machine
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
38Th Street, Omar Bin Al Khatab Rd Po Box 171746, Dubai, Ae,
Dubai,
United Arab Emirates,
171746,
Dubai
Map view
street view
38Th Street, Omar Bin Al Khatab Rd Po Box 171746, Dubai, Ae,
Dubai,
United Arab Emirates,
171746,
Dubai
City landmarks
Museums
Dubai Museum
1.9
mi
Southern side of Dubai Creek
Bur Dubai Abra Dock
1.2
mi
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clock Tower
1.2
mi
Dubai - United Arab Emirates
Al Fahidi Historical Neighbourhood
1.9
mi
Mall
Al Ghurair Center
2900 ft
Market
Meena Bazaar
1.3
mi
Dubai Creek
3200 ft
Twin Towers Shopping Centre
3600 ft
Aquarium
Dubai Dolphinarium
2.2
mi
Gallery
Majlis Gallery
1.0
mi
Gallery
Al-Serkal Cultural Foundation
1.0
mi
Dubai Desert Conservation Reserve
3600 ft
Al Fahidi
1.7
mi
Market
Naif Market
4200 ft
Dubai - United Arab Emirates
Sheikh Saeed al-Maktoum's House
1.6
mi
Museums
Museum of Illusions
1.9
mi
Gallery
XVA Gallery
1.9
mi
Baniyas Rd
National Bank of Dubai
1.2
mi
Omar Bin Al Khattab Rd Deira
Swissotel Spa and Sports
2900 ft
Mall
Deira
2900 ft
Museums
Coffee Museum
1.9
mi
Public Building
British Consulate
1.2
mi
Public Building
Consulate General of the United States of America
1.2
mi
Bateaux Dubai
1.2
mi
2nd Za'abeel Road
Shiva and Krishna temple
1.9
mi
Marina
Al Seef
1.2
mi
Mosque
Grand Mosque
1.9
mi
House 26
Sheikh Mohammed Centre for Cultural Understanding
1.9
mi
Mall
Bur Juman Shopping Center
2.7
mi
Nearby
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clock Tower
1800 ft
Mall
Al Ghurair Center
1400 ft
Omar Bin Al Khattab Rd Deira
Swissotel Spa and Sports
1600 ft
Mall
Deira
600 ft
Restaurants
Vrindhavan Restaurant
900 ft
Al Rigga Al Rigga Rd
TGI Friday's
1100 ft
Rove Downtown
India Palace Restaurant
900 ft
Al Muraqqabat Ground Floor
Red Square
1700 ft
Ground Floor
Denny's
1400 ft
Al Rigga Al Rigga Rd Al Ghurair Centre
Bolshoi Restaurant
1700 ft
Mezzanine Floor
Bundookhan
1100 ft
4 Street
Nando's Al Ghurair Centre
1600 ft
Al Rigga Rd Ground Floor
Starbucks
1800 ft
Al Muraqqabat Ground Floor
Hatam Restaurant
1800 ft
Al Ghurair Centre Al Rigga Rd
Nawab Authentic Indian Restaurant
1800 ft
Shop D7
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Friendly staff
Dining needs improvement
Service inconsistency
7.4/10
Very good
Rooms
7.9
Location
9.6
Service
8.3
Dining
5.0
Guest reviews
7.4/10
based on 15 review
7.9
7.9/10based on 1244 review
Vincent
United States of America,
September
2024
7.4/10
The hotel is well-situated, making it easy to explore the vibrant nightlife and other attractions in the area. My room was spacious, but it did have a strange smell, and the carpeting wasn’t what I expected from the photos. The staff were incredibly friendly and provided excellent service, which definitely added to my experience. However, I felt that the amenities could use some updates, and the dining options weren’t up to par.
Rooms
6.0
The room was spacious, but it had a bit of a smell and was not carpeted as advertised.
Service
9.0
The staff were very friendly, especially Prasad from Reception and Arish from Room Service who provided excellent service.
Location
10.0
The hotel is centrally located, making it convenient for traveling around Dubai, with easy access to the Metro.
Dining
5.0
The dining experience left something to be desired, as the food didn’t taste great and seemed like it was cooked in low-quality oil.
Facilities
7.0
The hotel had good facilities, but some amenities were lacking, leading to a somewhat average experience.
Frank
United States of America,
August
2024
7.0/10
I stayed at this hotel recently, and overall, it offered a clean and comfortable experience with a fantastic location near Al-Ghurair Mall and the metro. The rooms were spacious, but I did notice a bit of noise, which was a downside for me. The staff was friendly and helpful, although the dining experience left something to be desired. The facilities were decent, yet there's room for improvement.
Rooms
7.0
The rooms were spacious and equipped with everything I needed, but there was some traffic noise despite being double-glazed.
Service
8.0
The service was friendly and accommodating, with staff like Ms. Suneeta being particularly helpful, though there were minor delays when asking for things.
Location
10.0
The location was perfect, conveniently close to the metro station, shopping mall, and supermarkets within walking distance.
Dining
5.0
The dining options were quite limited and not very impressive, needing significant improvement.
Facilities
6.0
The facilities were decent, but I felt they could benefit from some upgrades.
Robert
United States of America,
August
2024
6.8/10
I had a somewhat mixed experience at this hotel. The location was fantastic, being close to the metro station and shopping mall. The rooms were clean and spacious, although some minor issues arose. While the staff were generally friendly and willing to assist, there were a couple of moments where the service could have been better. The dining options left a lot to be desired, which was disappointing given the promising start.
Rooms
8.0
The rooms were clean and comfortable, and quite spacious, which made my stay pleasant. However, I did have some issues reported that remained unresolved.
Service
7.0
The staff, especially Sangita and Amjad, had a very positive attitude and were always ready to help. However, there were a few employees who didn't quite match their friendliness.
Location
9.0
The location was great, just a short walk from the Union metro station and Al-Ghurair Mall, making it convenient for shopping and dining.
Dining
5.0
Dining was a bit of a letdown; the food quality really needs improvement and felt more like a 2-star experience rather than what you’d expect.
Facilities
6.0
The hotel had decent facilities, but nothing stood out as exceptional. There’s a covered pool, which is nice, but overall I felt it could offer more.
Great location
Dining needs improvement
Richard
United States of America,
August
2024
6.6/10
The hotel has a fantastic location close to Deira Market and the metro station, which was a huge plus for us. The rooms were spacious, but the overall cleanliness seemed a bit lacking. The service, while friendly, had some inconsistencies. Dining was a mixed bag, with some decent options but not great quality. Overall, it’s convenient and has good value for money, but there's room for improvement.
Rooms
7.0
The rooms were spacious and had decent furnishings, though they felt like they hadn't been used for a while, which affected the cleanliness.
Service
6.0
The staff was accommodating and friendly, but the service felt a bit unprofessional at times, almost as if they didn’t care.
Location
9.0
The location was great, just a minute away from the metro and close to shopping areas, making it very convenient for getting around.
Dining
5.0
Dining was pretty basic and not very tasty, with some meals lacking flavor and quality.
Facilities
6.0
The facilities were okay, but nothing special that I would rave about.
David
United States of America,
August
2024
7.4/10
My stay at the hotel was quite satisfactory overall. The spacious and clean rooms made me feel comfortable, and the friendly staff really stood out for their helpfulness and understanding. The location is great, being close to the metro and shopping areas. However, the dining options left much to be desired, particularly in terms of variety and value for money.
Rooms
8.0
The rooms were very big and clean, providing a comfortable atmosphere. However, I did notice a slight smell of smoke coming from the adjacent smoking apartment.
Service
9.0
The service was fantastic, with the staff being very accommodating and understanding. They even gave us the best room in the two-bedroom apartment with a lovely classic view.
Location
9.0
The location was very convenient, especially being just a short walk to the metro station and Al Ghurair Mall, making it easy to explore the area.
Dining
5.0
The dining experience was quite poor, with limited variety and not much to choose from, which felt more like a two-star hotel.
Facilities
7.0
The facilities were decent, but again, nothing stood out as exceptional.
Gary
United States of America,
July
2024
7.8/10
I had a pleasant stay at this hotel, mainly due to its spacious rooms and convenient location near the metro. The friendly staff made my experience even better, but I found the dining options to be quite lacking. Overall, it's a comfortable place to stay with good value for money, though some improvements in the dining experience would be beneficial.
Rooms
9.0
The room I stayed in was incredibly spacious and suited for a long stay. I really appreciated how clean and comfortable it was.
Service
9.0
The service was top-notch, with staff like Faisal being extremely helpful. The housekeepers were also very cooperative and ensured everything was to my liking.
Location
10.0
The location is very convenient, being so close to the metro and the Dubai highway. It made traveling around the city super easy and was in a nice area.
Dining
5.0
The dining experience was a letdown, unfortunately. There was a lack of variety in the food, and it didn't feel like good value for the money spent.
Facilities
7.0
The hotel had decent facilities, but nothing particularly stood out as exceptional.
Valerie
United States of America,
July
2024
7.2/10
I had a decent stay at this hotel with its spacious and clean rooms located conveniently near shopping areas and the airport. The service was generally efficient, and the staff were helpful, especially Mr Suraj who assisted me with my luggage and Wi-Fi. However, the dining options were quite limited and could use more variety, especially for vegetarians. Overall, I found it to be a good value for money, but there's definitely room for improvement.
Rooms
7.0
The rooms were big and clean, making my stay quite comfortable. However, they did feel like they hadn't been used for a long time.
Service
8.0
The service was generally efficient and the staff were very helpful, especially Mr Suraj who assisted me with my luggage and helped me access the Wi-Fi.
Location
9.0
The location was excellent, being close to various means of transport and a nearby shopping mall, making it easy to get around.
Dining
5.0
The dining experience met my expectations, but there were really few vegetarian options available.
Facilities
7.0
The hotel had some great amenities, although I didn’t make too much use of them.
Brian
United States of America,
July
2024
8.2/10
I had a solid experience at this hotel, enjoying its spacious and clean rooms in a great location close to the metro station. The staff was incredibly friendly and accommodating, making my stay pleasant. However, the dining options were not impressive, lacking variety and quality. Overall, I think it offers good value for money, but don't expect a top-notch dining experience.
Rooms
9.0
The rooms were unbelievably spacious and very clean, exceeding my expectations.
Service
9.0
The staff were really kind and understanding, which made a big difference during my stay.
Location
10.0
The location is fantastic, just a minute away from the metro station and near supermarkets and restaurants.
Dining
5.0
The dining options were cheap, but the food didn't have much variety and wasn't very tasty.
Facilities
8.0
I enjoyed the swimming pool and gym facilities, both of which were nice.
Henry
United States of America,
June
2024
7.6/10
I had a pleasant stay at this hotel, largely thanks to the friendly staff and the excellent location. The rooms were spacious and generally good, but there were a few small issues here and there. The dining experience left something to be desired, as the breakfast options weren’t the best. Overall, it’s a decent place that offers great value for money, especially with its proximity to public transport.
Rooms
8.0
The rooms were huge and quite comfortable, which I really liked.
Service
9.0
The service was really nice, and the staff was very friendly and accommodating.
Location
10.0
The location was excellent, making it easy to access metro, buses, and nearby shopping malls.
Dining
5.0
The dining options were quite limited and not value for money; the breakfast felt like it was cooked in low-quality oil.
Facilities
7.0
Facilities were decent, but there wasn't anything particularly standout.
John
United States of America,
June
2024
7.8/10
This hotel has a great location with easy access to various services, restaurants, and public transport. The rooms are spacious and well-maintained, making for a comfortable stay. However, the dining experience was lacking and didn't meet my expectations, and the smoke from neighboring apartments was a bit annoying. Overall, it offers good value for money but could improve in a few areas.
Rooms
9.0
The rooms are unbelievably spacious and clean, making for a really comfortable stay.
Service
10.0
The service was excellent, especially from Hamza and Sonita at the reception; they made me feel very welcome.
Location
10.0
The location is really convenient, with easy access to restaurants, supermarkets, and public transport.
Dining
5.0
The dining experience was disappointing; the taste of the food seemed low quality, which affected my overall satisfaction.
Facilities
6.0
The facilities are generally good, but there's definitely room for improvement in the dining area.
Timothy
United States of America,
April
2024
8.0/10
I had a great stay at this hotel. The rooms were surprisingly spacious and clean, which made my visit even more enjoyable. The location is fantastic, being close to shopping malls and public transport. However, the service left a bit to be desired as some staff weren’t as friendly as I had hoped. Overall, it was good value for money considering the amenities offered.
Rooms
9.0
The rooms were much more spacious than I anticipated and very clean.
Service
6.0
Some of the staff were very helpful, but there were a few who seemed unprofessional and indifferent.
Location
9.0
The location is excellent, with plenty of shopping options nearby and close to the metro station.
Dining
Facilities
8.0
The hotel has great amenities, including a well-maintained pool and a gym.
Tom
United States of America,
April
2024
7.8/10
I had a wonderful stay at this hotel with its excellent location near the metro and local markets. The rooms were spacious and offered a classic view, making my stay really comfortable. The staff, especially Hamza and Sonita, were incredibly friendly and attentive, making me feel welcome. However, the dining options were quite limited, and the breakfast could use more variety. Overall, the hotel offers great value for money with its spacious accommodations and friendly service.
Rooms
9.0
The rooms were very large and suited for several days of stay, offering a classic view.
Service
10.0
The service was excellent; Hamza, Sonita, and Mojtaba were all very accommodating and attentive to my needs.
Location
10.0
The hotel's location is fantastic, just a minute away from the metro station and close to various supermarkets.
Dining
5.0
The dining experience was lacking as there were really few vegetarian options and the dishes were quite repetitive.
Facilities
6.0
The hotel had good facilities, but the dining options left much to be desired.
Stanley
United States of America,
March
2024
7.0/10
The hotel has a great location with easy access to transportation and local attractions. The rooms are spacious and clean, but the noise from the traffic can be a bit distracting. The staff is exceptionally courteous and helpful, making the stay more enjoyable. However, the dining experience leaves much to be desired with limited breakfast options and overall poor quality. The value for money is decent, but there are definitely areas that need improvement.
Rooms
7.0
The rooms are quite big and equipped with all necessary facilities. However, they looked a bit old and were subject to quite a lot of traffic noise despite being double glazed.
Service
9.0
The service was top-notch, with extremely courteous staff, especially the room cleaners, pool attendant, and porter. They were always friendly and willing to help out with our needs.
Location
9.0
The location is very strategic and convenient, with easy access to the metro station, shopping mall, and supermarkets, all within walking distance.
Dining
5.0
The dining experience was quite poor. I would have liked more options, especially for breakfast, as what was offered did not provide good value for money.
Facilities
6.0
Facilities were adequate; however, improvements could be made, especially in the dining area.
Jay
United States of America,
March
2024
7.2/10
I had a nice stay at this hotel, with a fantastic location just a minute from the metro and near shopping malls. The rooms felt like a cozy home away from home, but they could use an update. The staff was super friendly and really made me feel welcome. However, the dining options could definitely be improved as they felt a bit lacking.
Rooms
7.0
The rooms were spacious and felt like a home away from home, making it perfect for family stays. However, they could really use some modernization.
Service
8.0
The staff was quiet friendly and very relatable, always making an effort to engage with me. Just a little more attention to the bathrooms would be appreciated.
Location
10.0
The location is absolutely perfect, just a short stroll to the metro station, and surrounded by shopping malls and supermarkets.
Dining
5.0
The dining experience wasn't great; it needs some large-scale improvement, but there were a few choices that were nice.
Facilities
6.0
The hotel had decent amenities, but nothing felt luxurious or standout, which was a bit disappointing.
Bruce
United States of America,
March
2024
7.8/10
My stay at the hotel was quite enjoyable as it was really spacious and offered great access to transportation and nearby shopping. The rooms were very well-equipped for a longer stay, which I appreciated. The staff was accommodating, though some issues I faced could have been resolved more effectively. Overall, it was a good experience with a few minor drawbacks.
Rooms
9.0
The rooms were huge and had all the necessary amenities like a washing machine and refrigerator, making it perfect for our four-night stay.
Service
7.0
The staff was generally efficient and creative, although some were not as cooperative as I had hoped; I did appreciate the welcome drinks and the quick issue resolution from most of the team.
Location
10.0
The location is fantastic, offering great access to malls and lots of food options nearby, which made it very convenient for my family.
Dining
5.0
The dining options were fairly basic and not really impressive; I found the breakfast to be repetitive and lacked variety.
Facilities
8.0
The general amenities were good but could use some updating to match the overall appeal of the hotel; however, everything was functional.